EternaTrust Insurance Group Privacy Policy
Effective Date: 01-01-2025
EternaTrust Insurance Group LLC ("EternaTrust," "we," "us," or "our") values the privacy of our customers, employees, and business partners. This Privacy Policy explains how we collect, use, and share personal information through our digital and online services, including our website at www.eternatrustgroup.com, mobile applications, and social media pages (collectively, the "Service"). By using our Service, you agree to this Privacy Policy.
1. Information We Collect
(a) Information You Provide:
• Contact Data: Name, email, phone number, mailing address, and professional details.
• Profile Data: Username, password, preferences, social media links, and biographical details.
• Communications Data: Records of your interactions with us via chat, email, calls, or social media.
• Transactional Data: Policy numbers, payment details, and transaction history.
• Health Data: Medical history, family medical history, diagnosis, treatment, and other health-related information.
• Financial Data: Credit scores, income details, bank account information, tax documents, and insurance policy information.
• Government-Issued Identification: Social Security number, driver’s license, and other IDs.
(b) Information from Third Parties:
• Affiliates and service partners (e.g., agents, brokers, healthcare providers).
• Publicly available sources (e.g., social media, public records).
• Consumer reporting agencies and data providers.
(c) Automatically Collected Information:
• Device Data: Browser type, IP address, operating system, and mobile device identifiers.
• Online Activity Data: Pages viewed, time spent on the Website, and navigation patterns.
• Location Data: General geographic location based on your IP address or wireless signal.
2. How We Use Your Information
We use your personal information to:
• Provide and manage your insurance policies and claims.
• Personalize and improve your experience with the Service.
• Communicate updates, marketing messages, and service-related announcements.
• Ensure security and detect fraud or unauthorized activity.
• Comply with legal obligations and protect our legal rights.
• Analyze and improve our services through analytics and machine learning.
3. Sharing Your Information
We may share your personal information with:
• Affiliates: For operational purposes.
• Service Providers: Third parties assisting with payments, analytics, marketing, and customer support.
• Legal Authorities: To comply with legal obligations or protect our legal rights.
• Business Partners: Insurance agents, brokers, and referral partners.
• Business Transactions: In case of mergers, acquisitions, or corporate changes.
4. Your Choices
• Account Management: Update your information through your account settings.
• Marketing Communications: Opt out of emails using the unsubscribe link provided.
• Cookies: Manage cookies via your browser settings.
• Data Deletion: Request deletion of your personal information by contacting us.
5. Data Security
We implement industry-standard measures to safeguard your information. However, no method of online data transmission is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain personal information as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the information is no longer needed, it will be securely deleted or anonymized.
7. Children's Privacy
Our Service is not intended for individuals under 18 years of age. If we learn that we have collected personal information from a minor without proper consent, we will delete it promptly.
8. International Data Transfers
EternaTrust operates in the United States. If you access our Service from outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Service after updates constitutes your acceptance of the revised policy.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us:
• Email: privacy@eternatrustgroup.com