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Privacy Policy

Effective Date: 01-01-2025

EternaTrust Insurance Group LLC ("EternaTrust," "we," "us," or "our") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our website, located at www.eternatrustgroup.com ("Website"), and any related online services (collectively, the "Service"). By using our Service, you agree to the terms outlined in this Privacy Policy.

1. Personal Information We Collect
We collect various types of personal information to provide and improve our insurance services:
(a) Information You Provide to Us:
•    Contact Data: Name, email address, phone number, mailing address, and professional title.
•    Profile Data: Account credentials, preferences, biographical details, and any user-generated content.
•    Communications Data: Records of interactions, including emails, phone calls, chat, or social media exchanges.
•    Transactional Data: Information related to purchases, quotes, and policy applications.
•    Health Data: Medical history, diagnosis, prescriptions, and other health-related information relevant to underwriting.
•    Financial Data: Credit scores, bank account details, income information, and other financial data for assessing insurability.
•    Government-Issued Identification: Social Security numbers, driver’s licenses, and other official documents.
•    Promotion Data: Details provided for contests, promotions, or surveys.
(b) Information from Third Parties:
•    Affiliates, service partners, and consumer reporting agencies.
•    Publicly available sources, such as social media profiles and government records.
•    Healthcare providers and other insurance-related entities.
(c) Automatically Collected Information:
•    Device Data: Browser type, operating system, IP address, and mobile device identifiers.
•    Online Activity Data: Pages visited, time spent on the Website, and navigation patterns.
•    Location Data: General geographic location based on IP address.

2. How We Use Your Information
We use personal information to:
•    Provide insurance services, including underwriting, claims processing, and customer support.
•    Communicate updates, policy information, and marketing messages.
•    Personalize your experience with the Service.
•    Analyze and improve our products and Website functionality.
•    Detect, prevent, and respond to fraud or security incidents.
•    Comply with legal obligations and protect our rights.

3. Sharing Your Information
We may share your information with:
•    Affiliates: For operational and marketing purposes.
•    Service Providers: Third parties assisting with payment processing, analytics, marketing, and fraud prevention.
•    Business Partners: Insurance agents, brokers, and referral partners to fulfill your requests.
•    Legal Authorities: When required to comply with laws or protect our legal rights.
•    Business Transactions: In case of mergers, acquisitions, or other corporate changes.

4. Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. For details on managing cookies, refer to our Cookies Policy.

5. Your Choices
(a) Account Management: You can update your profile and preferences through your account settings. (b) Marketing Communications: Opt out of marketing emails by following the unsubscribe instructions. (c) Cookies: Manage cookies through your browser settings. (d) Data Deletion: Contact us to request the deletion of your personal information.

6. Data Security
We implement industry-standard measures to safeguard your information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer required, data is securely deleted or anonymized.

8. Children's Privacy
Our Service is not intended for individuals under 18 years of age. If we learn that we have collected personal information from a minor without parental consent, we will delete it promptly.

9. International Data Transfers
EternaTrust is based in the United States. If you access our Website from outside the U.S., your data may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Service indicates acceptance of the revised terms.

11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:

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